FAQs

FAQs

What is Boatsverse's production process?

At Boatsverse, every piece is designed with elegance and sustainability in mind. Our designs are created using high-quality materials by skilled artisans. We partner with ethical production facilities to craft our jewelry with care, ensuring both quality and craftsmanship. The final pieces are then sent to you to treasure and enjoy.

Where is Boatsverse jewelry made?

We work with highly skilled artisans and trusted production partners to bring our designs to life. Our goal is to create timeless pieces while supporting ethical and sustainable practices.

What is ethical employment?

Ethical employment at Boatsverse means providing fair wages, safe working conditions, and fostering a supportive environment for our partners. We are committed to creating opportunities and promoting dignity in every step of our process.

Why is Boatsverse a business and not a non-profit?

As a business, we believe in creating long-term impact by supporting our artisans and their communities. Our approach allows us to continuously invest in our team, ensure fair practices, and deliver exceptional products to our customers.

Does Boatsverse ship internationally?

Yes, we ship internationally to many countries. Please check our shipping policy or contact us at [email protected] to confirm whether we deliver to your location.

How quickly will I receive my order?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number so you can monitor your package on its journey to you. Delivery times vary based on your location.

What do I do if my product arrives damaged?

We carefully package all of our products to ensure they arrive in pristine condition. If your product arrives damaged, please contact us at [email protected], and we will assist you with a replacement or exchange.

What are the shipping rates?

Standard Accessories Orders: $4.95
Larger Jewelry or Specialty Items: $8.95
Oversized Items: $14.95
If your order includes multiple item types, you’ll only pay the highest applicable shipping rate.
If you have additional questions, feel free to reach out to us at [email protected]. We’re here to help!